Bill Bryan CDJ -- STILL Trying To Get Into My Wallet

I thought I was done with Bill Bryan Chrysler Dodge Jeep in Fruitland Park, FL -- but no, not yet.  I bought a new (to me) Dodge Ram truck from them about a month ago.  Details and specifics can be found in an earlier blog, but in a nutshell, I got an excellent truck but really felt 'beat-up' by the dealership -- mostly from the business manager.

The salesman and I had an agreement; an 'out-the-door price' sealed with a handshake and my initials on a piece of paper.  By the time I actually got out-the door, the price had inflated a little more than $250.  When I picked up the truck, the brand-new bedliner that had been in the truck when I test drove it was gone.  (The salesman later on offered to make it right but I declined).

The out-the-door price was to include taxes, title, registration, etc -- EVERYTHING.  So a couple of days ago I get a phone call from one of the clerical (I'm assuming) support ladies at Bill Bryan CDJ telling me they had wrongly calculated the sales tax due the state of IL and that I owed "the state" another $120 or so.  I told her no, "I don't owe the state anything.  They aren't calling me for more money -- YOU are."  I suggested she talk to my salesman.  I haven't heard anything else.  Maybe NOW I'm done with them.

I have posted before my opinion of car dealers.  I think they specialize in 'smoke and mirrors' and, despite their smiling faces, are mostly interested in sucking everything out of you they can and make you feel good about it in the end.  I think 95% of all car dealers give the rest of them a bad name.  My experience with this dealership reinforced that opinion.